pk47 Privacy Policy

1. Overview & Scope

This Privacy Policy ("Policy") is issued by pk47 ("pk47", "we", "us", "our") and applies to all users ("you", "Player", "User") who access or use the pk47 website, mobile interface, casino games, sportsbook, PKR wallet, live casino features, slots, instant games, and any associated services (collectively, the "Platform").

This Policy describes what personal information pk47 collects, the purposes for which it is processed, how it is protected, under what circumstances it may be shared, and what rights you have in relation to your personal data. This Policy should be read alongside the pk47 Terms & Conditions, which govern your overall use of the Platform.

By registering an account on pk47, accessing the Platform, or using any of its features, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

2. Data We Collect

pk47 collects the following categories of personal data from its users:

• Identity Data: Full name, date of birth, gender, and copies of government-issued identity documents (e.g., CNIC, passport) submitted during KYC verification.
• Contact Data: Email address, phone number, and correspondence records between you and pk47 support.
• Account Data: Username, password (stored in hashed form), account preferences, login history, session timestamps, and device identifiers.
• Financial Data: Deposit and withdrawal transaction records, payment method identifiers (e.g., JazzCash account reference, Easypaisa number, bank account details), and PKR wallet balance history.
• Gaming Data: Bet history, game session records, win/loss data, bonus activity, and responsible gaming limit settings on your pk47 account.
• Technical Data: IP address, browser type and version, operating system, device type, time zone, and referral URL.
• Usage Data: Pages visited within pk47, features accessed, time spent in session, and interaction patterns with the Platform interface.

3. How We Collect Data

pk47 collects personal data through the following means:

• Direct submission: Information you provide during account registration, KYC verification, deposit and withdrawal requests, support interactions, and responsible gaming tool configuration on pk47.
• Automated collection: Technical and usage data collected automatically as you interact with the pk47 Platform via cookies, server logs, and analytics tools.
• Third-party providers: Data received from payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah) when you initiate a transaction on pk47, and from identity verification services during KYC processes.
• Game providers: Session and outcome data transmitted from licensed game providers whose titles are hosted on pk47, for the purpose of maintaining accurate bet and win records.

5. Data Sharing & Disclosure

pk47 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT processing services receive the minimum data required to execute your transaction.
• Game providers: Licensed casino and game studios (e.g., Evolution Gaming, Pragmatic Play, JILI) receive session identifiers and wager data to facilitate game delivery and outcome settlement.
• Identity verification providers: Third-party KYC services may process copies of your identity documents to verify your age and identity on behalf of pk47.
• Legal and regulatory authorities: pk47 will disclose data to law enforcement, regulators, or courts where required by applicable law or a valid legal order.
• Fraud prevention services: Shared data may include device fingerprints and transaction patterns for the purpose of detecting and preventing fraud across the Platform.

All third-party service providers engaged by pk47 are required to handle your data in accordance with applicable data protection standards and to use it only for the purpose for which it was shared.

6. Payment Data & PKR Wallet

When you make a deposit or withdrawal on pk47, financial data is processed through your selected payment channel. pk47 retains records of transaction amounts, timestamps, payment method identifiers, and outcomes for account management, fraud detection, and regulatory compliance purposes.

pk47 does not store full bank account numbers, JazzCash wallet PINs, Easypaisa credentials, or any other sensitive payment authentication data. Such credentials are handled exclusively by the respective payment provider's secure systems. pk47 receives only a transaction reference and confirmation status.

7. Cookies & Tracking

pk47 uses cookies and similar tracking technologies for the following purposes:

• Session cookies: To maintain your logged-in state during a pk47 session. These are deleted when you close your browser.
• Functional cookies: To remember your language preferences, display settings, and responsible gaming configurations.
• Analytics cookies: To collect anonymised data about how users interact with pk47, which pages are visited, and which features are used most frequently. This data helps us improve the Platform.
• Security cookies: To detect suspicious activity, prevent CSRF attacks, and flag anomalous login behaviour on pk47 accounts.

pk47 does not use third-party advertising cookies or retargeting pixels. You can configure your browser to refuse or delete cookies; however, disabling session cookies will prevent you from logging in to pk47.

8. Data Retention

pk47 retains personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal, regulatory, and audit obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your active pk47 account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction and gaming records: Retained for a minimum of five (5) years from the date of the transaction or game session.
• Support correspondence: Retained for three (3) years from the date of last contact.
• Technical and usage data: Retained in anonymised or aggregated form indefinitely for analytics purposes; identifiable technical logs are retained for up to twelve (12) months.

When data is no longer required and no legal retention obligation applies, pk47 securely deletes or anonymises it.

9. Data Security

pk47 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• TLS encryption for all data transmitted between your device and pk47 servers.
• Encryption at rest for stored personal and financial data.
• One-way hashing of account passwords — pk47 cannot retrieve your password in plain text.
• Role-based access controls limiting staff access to personal data to those with a legitimate operational need.
• Regular security assessments and penetration testing of the pk47 Platform infrastructure.
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

While pk47 takes reasonable precautions, no system is completely immune to security threats. You are responsible for keeping your pk47 login credentials confidential and for notifying support immediately if you suspect unauthorised access to your account.

10. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by pk47:

• Right of access: Request a copy of the personal data pk47 holds about you.
• Right of rectification: Request correction of inaccurate or incomplete personal data on your pk47 account.
• Right of erasure: Request deletion of your personal data where it is no longer required for the purpose collected and no legal retention obligation applies. Note that regulatory retention requirements may prevent full deletion.
• Right to restrict processing: Request that pk47 limits how it uses your data in certain circumstances.
• Right to data portability: Request a structured, machine-readable copy of personal data you have provided to pk47, where technically feasible.
• Right to object: Object to processing of your personal data for certain purposes, including direct marketing communications from pk47.

To exercise any of these rights, contact pk47 support via live chat or by email at [email protected]. pk47 will respond to valid requests within a reasonable timeframe and may require identity verification before processing your request.

11. Minors & Age Verification

pk47 does not knowingly collect personal data from individuals under the age of 18. The Platform is strictly for adults. All registrations trigger age-verification processes, and pk47 may request documentary evidence of age at any point. If pk47 determines that a user is under 18, the account will be immediately suspended, any funds forfeited, and all personal data associated with the account scheduled for deletion in accordance with applicable law.

If you believe a minor has registered on pk47, please contact support immediately via live chat so that appropriate action can be taken.

12. Changes to This Policy

pk47 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. Material changes will be communicated to registered users via email or a prominent notice on the pk47 Platform. The "Last updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of pk47 following any update constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the personal data pk47 holds about you, please contact us:

Email: [email protected]
Support hours: 24/7 in English via live chat on the pk47 Platform

For data access or deletion requests, please include your registered email address and a description of your request. pk47 will verify your identity before processing any data rights request.